Privacy Policy

General

Whitecliff Guest House respects the right to privacy of every individual who visits our site. This privacy policy explains how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.

What personal information do we collect and how we will use it?

We may collect the following information about you:

  • contact details including title, name, postal and email addresses, postcode, contact telephone numbers;
  • transaction information, including payment and reservation and booking details;
  • guest communication preferences; and
  • guest feedback.

Where you book accommodation for other people, we may ask you to provide the above information about them (e.g. we will usually ask for the title, first name and surname, e-mail address and nationality of a person for each room that you book for identification purposes). You should only provide us with information about other people if you have their permission to do so.

Sharing your personal information with third parties

We use Free To Book, an online channel manager, to manage our bookings. Information you have provided to us is stored in Free To Book’s system to enable us to manage reservations.

We use Booking.com and Free To Book to take bookings. If you make a booking with us through Booking.com or Free To Book’s services then they will hold your information in accordance with their own privacy policies. If you make a booking with us using our website then Free To Book will hold your information in accordance with their own privacy policies.

Cookies

Our website uses cookies, which are small text files that contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies are used by us to track the number of visitors to our website. If you make a booking through our website, your booking will be managed by Free To Book in accordance with their own privacy and cookie policies.

By using our website, you agree to our privacy policy and consent to the use of cookies and similar technologies by us and Free To Book as described in this policy. If you do not agree to such use, please your browser’s documentation for details on how to adjust your settings.

Security

Whitecliff Guest House takes the security of any personal information we hold very seriously.

Digital information, including payment information, is held only by trusted third parties, specifically Free To Book and Booking.com. These services are fully compliant with all relevant data protection laws and protocols.

Access to and amending your personal information

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by contacting us.

You also have the right to request a copy of the personal information that we hold about you. To do so, please contact us. We may make a small charge for this service.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this page.

Contact us

If you require further information or have any questions regarding this Privacy Policy, then please email us at hello@whitecliffweymouth.co.uk, telephone us on 01305 785554 or write to us at:
Whitecliff Guest House
7 Brunswick Terrace
Weymouth
DT4 7RW